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Warranty Service

Warranty

For your peace of mind Reward Hosptality support the manufacturer's warranty on all COMMERCIAL EQUIPMENT that we sell.

Listed below is the basic warranty cover information as a guide but please refer to the supplier's warranty for full details. Some of our suppliers prefer that they be contacted directly for a warranty. Specific brands that have this requirement have been identified in the list below with contact details for your convenience.

Any warranty work undertaken by Reward Hospitality will be carried out during normal working hours unless otherwise specified.

A Warranty Statement, outlining our Terms & Conditions, is available online for you to read.


BRAND PERIOD OF COVER WARRANTY SUPPLIER CONTACT DETAILS

Altosham

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Antunes

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Burns & Ferrall

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Bear

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Blendtec

1 Year Parts & Labour Cover Nature's Nutrition - Auckland 09 2929 474 
sales@naturesnutrition.co.nz

Bongard

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Baxter

1 Year Parts & Labour Cover Hobart New Zealand - Auckland 0800 462 278

Cambro

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Cleveland

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Delfield

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

F.E.D.

Refer to the supplier's website  www.fedproducts.co.nz Festive Foods NZ Limited - Auckland 09 4156 470 
sales@fedproducts.co.nz

Ferneto

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Frymaster

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Forni Fiorini

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Festive

Refer to the supplier's website
www.festivefoods.co.nz
Festive Foods NZ Limited - Auckland 09 3493 380 
support@festive.co.nz

FPG

Refer to the supplier's website Future Products Group (FPG) - Napier 0800 367 374 / 06 8432 466
nzsales@fpgworld.com

F.W.E.

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Garland

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Hobart

1 Year Parts & Labour Cover Hobart New Zealand - Auckland 0800 462 278 
service@hobartfood.com.au

Jet

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

Karma

Return to Base Warranty Cover Reward Hospitality - Auckland 0800 178 349

Koenig

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Lincoln

90 days  Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Manitowoc

Sotto Model Ice Machines: 2 Years Parts & 1 Year Labour Cover. Indigo Ice Machine : 3 Years Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Meiko

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Menumaster

Refer to the supplier's website
www.searchfield.co.nz
Searchfield Food Service - Auckland 09 4445 750 
admin@searchfield.co.nz

Mareno

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Nuovair

2 Years Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Oxford

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

RATIONAL - Combi Steamers

12 months parts & labour cover. Exteded to 24 months subject to a certified RATIONAL technician commissioning the unit. Reward Hospitality - Auckland 0800 178 349

RATIONAL - iVario

12 months parts & labour cover, subject to a certified RATIONAL technician commissioning the unit. Reward Hospitality - Auckland 0800 178 349

Rondo

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Rollmatic

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

Ramalhos

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Roband

1 Year Parts & Labour Cover - Return to Base (except Hardwired Equipment) Nisbets New Zealand Ltd. - Auckland (Choice Catering Equipment) 09 2710 777

Robot Coupe

2 Years Parts & Labour Cover - Return to Base Rankin McManus Electrical Ltd. - Auckland 09 6209 006 Mt Eden/NthShore 
service@rankins.co.nz

Sammic

1 Year Parts & Labour Cover - Benchtop: Return to Base Reward Hospitality - Auckland 0800 178 349

Staybrite

Refer to the supplier's website
www.staybritestainless.co.nz
Staybrite Stainless Fabricators Ltd. - Christchurch 03 3480 733 
sales@staybritestainless.co.nz

Stoddart

Refer to the supplier's website Stoddart Products - Australia  0800 935 714 
service@stoddart.com.au

Sveba Dahlen

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Skope

Refer to suppliers website www.skope.com/contact-us/support/ SKOPE Industries Ltd. - New Zealand 0800 947 5673

True Heat

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

T&S

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

Turbo Air

2 Years Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Turbochef

1 Year Parts & Labour Cover Reward Hospitality - Auckland 0800 178 349

Thermodyne

1 Year Parts Only Cover Reward Hospitality - Auckland 0800 178 349

Teutonia

1 Year Parts & Labour Cover Teutonia Catering Equipment - Whangarei 09 4362 348

Winterhalter

Classeq - 1 Year Parts & Labour Cover. Winterhalter - 2 Years Parts & Labour Cover. Winterhalter NZ Ltd. - Auckland service@winterhalter.co.nz

Zenith

Refer to the supplier's website  zenithheathers.co.nz Zenith Heaters Ltd. - Auckland 0800 558 055 
service@zenithheaters.co.nz






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