For your peace of mind, Reward Hospitality support the manufacturer's warranty on all COMMERCIAL EQUIPMENT that we sell.
Listed below are some Frequently Asked Questions about our servicing solution. Please refer to the supplier's warranty for further details. Some of our suppliers prefer to be contacted directly for warranty claims. Specific brands that have this requirement are available in our Warranty Service list.
Types of Servicing Offered
Gas, Electrical, and Refrigeration Services
We provide comprehensive servicing through our in-house gas and electrical technicians. Additionally, we collaborate with a network of refrigeration service agents to cover all your needs.
Geographic Coverage
Nationwide Services
Our services are available nationwide. Please note that some remote locations may require additional travel time.
Hours of Operation
Standard and After-Hours Service
- Regular Hours: 8 am to 4 pm
- Technician Availability: 7:30 am to 4 pm
- After-Hours Service: Available for customers with accounts
Booking Services
How to Book Our Services
Customers can book our services through the following methods:
- Phone: 0800 178 349
- Email: [email protected]
- Website: Use our contact form
For after-hours bookings, please call 0800 178 349 as emails will not be attended to outside of business hours.
Spare Parts Inventory
Spare Parts Availability
Our technicians carry a full complement of spare parts, with a retail value of approximately $100-150K, ensuring quick and efficient service.
Brands Serviced
Range of Notable Brands
We service a variety of well-known brands, including:
- Rational
- Garland
- Frymaster
- Winterhalter
- Hobart
- Mieko
For reliable and comprehensive servicing across gas, electrical, and refrigeration needs, contact us today.
Current Clientele
Notable Companies We Service
We are proud to provide services to several notable brands, including:
- Burger King
- Spotless
- Downers
- KFC
- Carls Jr.
For more information or to book a service, please use our contact form.